Information Hamilton in its service delivery, attempts to reduce barriers to service that result from discrimination based on:
- age
- ancestry
- colour
- citizenship
- ethnic origin
- family status
- gender identity
- gender expression
- immigration or refugee status
- language
- lack of education or literacy
- marital status
- physical, mental or developmental disabilities
- place of origin
- poverty
- record of offences
- religion or creed
- race
- sex
- sexual orientation
- the receipt of public assistance
Information Hamilton in its service delivery, attempts to reduce barriers to service that result from the experience of:
- fear of violence
- homelessness
- lack of education or literacy
- poverty
- social isolation